Our Promise to You

All castle staff will pass a health check prior to each llama-themed activity in order to participate in the program.

Hand sanitizer stations will be available at the entry and exit of our buildings.

All seating will be cleaned and sanitized before and after every use.

The castle barn and our event venue named Castle Waterford will operate with a high-tech Aerus Air Scrubber, which is installed in our HVAC systems. This air scrubber is a variant of the technology originally developed for use on the International Space Station!

Queuing, standing and seating spacing will comply with current social-distancing guidelines and will be clearly marked.

Your Promise to Us

Please wear a nose-mouth mask during your entire visit to ShangriLlama, which is a private residence.

Please use the provided hand sanitizer before entering and exiting our buildings.

Please use provided floor markers and seating assignments to remain six feet from guests who did not travel to ShangriLlama in your vehicle.

If you have been exposed to COVID-19 recently or if you exhibit symptoms of COVID-19, we will work directly with you to reschedule or cancel your Llama Llesson or Llama Walk.

If you have underlying health conditions or are concerned about contracting COVID-19, please visit us during the final phase of the Governor’s Task Force to Open Texas.

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