Frequently Asked Questions
WHY IS YOUR COMPANY CALLED SHANGRILLAMA?
ShangriLlama is a word blend of Shangri-La, which is a fictional, peaceful, beautiful place in the mountains of Tibet, plus the word Llama, a naturally calming, beautiful animal that comes from a mountainous region.
WHAT KIND OF PERSON VISITS SHANGRILLAMA?
Our customers adore animals and are bursting with enthusiasm about the rare opportunity to spend time with and learn about llamas. We offer two activities: Llama Walks for ages eight and up, and Llama Llessons for ages four and up.
WHAT IS THE DIFFERENCE BETWEEN A LLAMA WALK AND A LLAMA LLESSON?
Llama Walks enable you to experience what it’s like to walk among a pack of llamas. During your three-hour adventure, you will walk every llama in the pack, learn about llamas from head to toe, and discover each llama’s unique and big personality (temperament). Because you will likely fall in love with one or more of these fascinating creatures, ShangriLlama invites you back once a year for a Llama Reunion Party.
Llama Llessons are one-hour ranch visits at ShangriLlama in our large, fully enclosed, climate-controlled barn. During the session, Mama Llama will teach you how to “speak” llama; how to recognize what llamas look like from around the world; how to tell the difference between llamas and alpacas; plus more than 100 additional, fascinating facts presented to educate and amuse people ages four and up. Participants will observe the animals and work together to answer the questions, aided by a wide variety of props, audio-visual info and live llamas! Afterward, everyone is invited to take photos and selfies with the llamas.
IS SHANGRILLAMA NEW TO TEXAS?
ShangriLlama relocated to Texas almost four years ago from southern California. There we hosted Llama Walks for seven years, earning a Certificate of Excellence from TripAdvisor and being sold out almost every weekend! ShangriLlama was also a media darling in SoCal, having been featured on numerous network news shows, and even securing a comedy show with Starz Digital featuring one of our llamas! (Please see our News section for details.) ShangriLlama is thrilled to be offering Llama Walks and Llama Llessons in Texas!
WHERE IS SHANGRILLAMA LOCATED?
ShangriLlama is a private llama ranch located in Parker, Texas, just two miles from Southfork Ranch, two miles from the east Plano border, and 30 minutes from downtown Dallas. Reservations are required for Llama Walks and Llama Llessons. Thank you for understanding that for the health and safety of our llamas, WE MUST KEEP OUR ADDRESS PRIVATE UNTIL A LLAMA WALK OR A LLAMA LLESSON IS SCHEDULED.
WILL YOU BRING THE LLAMAS TO ME?
ShangriLlama can’t bring its llamas to private homes, because there are so many plants that are poisonous to llamas. But we do invite groups to celebrate their special events with a Llama Walk or a Llama Llesson for an unforgettable experience.
WHICH FORMS OF PAYMENT DO YOU ACCEPT?
We are able to accept most forms of payment through our online reservation service.
About Llama Walks
WHEN DO YOU OFFER LLAMA WALKS?
Llama Walks take place on Saturdays and Sundays and last approximately three hours. During the cooler months, Llama Walks start at 11:00 a.m. on Saturdays and at 1:00 p.m. on Sundays. During the warmer months, we host Llama Walks at 8:00 or 9:00 a.m. on Saturdays AND Sundays. If it’s raining, too humid or ridiculously hot, neither you nor the llamas would want to take a walk! Come for a Llama Llesson instead in our fully enclosed, fully air-conditioned barn!
HOW DO I SIGN UP FOR A LLAMA WALK?
Llama Walks are available by reservation for ages eight and up. Just click the Book Now button at the top of this page.
WHICH LLAMA WILL I WALK?
You will walk ALL the llamas during your Llama Walk by rotating with the other guests along the trail!
HOW MUCH DOES A LLAMA WALK COST?
The cost for this unique animal adventure is $50 per person.
WHAT IS A LLAMA WALK?
We’ll let Yellow Productions Explain here!
WILL YOU TAKE PRIVATE GROUPS ON A LLAMA WALK?
Yes! There is no extra charge to book a group of ten people for a private Llama Walk. The total cost is $500, which you can divide evenly among your participants. Each person can pay separately, if you’d like, using our online reservation service, which you can access by clicking Book Now at the top of this page. You can also use the Book Now button to check our online calendar and select your group’s date.
IS THERE AN AGE LIMIT TO ATTEND A LLAMA WALK?
Our insurance company doesn’t allow us to bring children younger than eight years old on the trail to help care for our 400-pound, six-foot-tall llamas. Minors must share a llama with a parent, guardian or adult friend.
ARE LLAMA WALKS OFFERED TO SENIOR CITIZENS?
Seniors with the following physical abilities are most welcome to participate in a Llama Walk when:
- You can walk for three hours unassisted.
- You can jog for short intervals, if a llama picks up his stride.
- You can use one hand to hold the animal’s lead, while keeping your other hand available to slow the llama, if necessary.
- You can protect the llama from eating anything off the trail. Surprisingly, llamas have a delicate diet!
WHAT IF IT RAINS BEFORE OR DURING MY RESERVATION?
If heavy rains are forecast for the date of your reservation, then we will reschedule you for the next available Llama Walk that you are able to participate in.
WHAT IF I HAVE TO CANCEL OR CHANGE MY RESERVATION?
We are happy to change your reservation or provide a full refund when you allow us 48-hours’ notice, so that we have time to reach people on our waiting list.
About Llama Llessons
WHAT HAPPENS DURING A RANCH VISIT?
ShangriLlama opens its gates weekly to teach about the llamas in their home environment. We call these encounters Llama Llessons. During your one-hour educational session, you will learn about llamas through observation and collaboration with other guests. We’re open Saturdays and Sundays year-round plus Wednesdays during the summer and school holidays. Our annual schedule is posted online via www.ShangriLlama.com, Book Now, Llama Llessons. Discount tickets are available for ages four and up via groupon.com or www.livingsocial.com. Everyone does need a ticket to enter.
DO YOU OFFER PRIVATE LLAMA LLESSONS?
Yes! Groups of 50 people are welcome to schedule private Llama Llessons any weekday. Contact llama@ShangriLlama.com with your proposed date and time, and Mama Llama will reply with availability. Groups with fewer than 50 people can usually secure enough tickets in advance to attend a regularly scheduled session of Llama Llessons. Our calendar is listed online at www.ShangriLlama.com, Book Now, Llama Llessons.
IS THERE A DRESS CODE? WHAT SHOULD WE WEAR TO LLAMA LLESSONS?
Casual clothes plus shoes with a closed toe and a closed heel are recommended for any visit to our ranch.
WHAT IF I HAVE TO CHANGE OR CANCEL MY RESERVATION?
You are welcome to change the date of your Llama Llessons by choosing a new date from our calendar, located at www.ShangriLlama.com, Book Now, Llama Llessons. Please e-mail this date to llama@ShangriLlama.com. You will receive a confirmation e-mail. If you need to cancel, please contact Groupon for a refund or to exchange your voucher for another activity. Thank you!
WHAT IF IT RAINS BEFORE OR DURING MY RESERVATION?
If it is raining when you arrive or when Llama Llessons are over, we will drive you to and from your car in our golf carts. The barn itself is fully enclosed and climate-controlled with both central heating and central air conditioning. We do host Llama Llessons rain or shine and have only needed to cancel one time due to a hail storm.